Unable to transfer photos from phone to computer using USB cable

Q

I went to Radio Shack, showed them my cellphone and asked what USB cable would transfer my photos from cellphone to laptop. What is it that I need to get this done. I bought the USB they said would work but I plugged my phone to laptop and nothing happened even though I was told it would tell me what to do.

✍: Guest

A

Method 1:
Run hardware and devices troubleshooter and check. Please follow these steps.

a. Press Windows + W keys, type troubleshooting in the search box and press Enter.
b. Click "View all" and then click "Hardware and Devices".
c. Click "Next" and follow on-screen instructions.

If it does not help, use method 2.
Method 2:
Please use steps provided in this article and check the issue. Refer:
Add, remove, and manage your devices and printers
http://windows.microsoft.com/en-us/windows-8/add-view-manage-devices-printers

2014-11-12, ∼3189🔥, 0💬